Sapphire Wholesale LLC
Repair Flow
Vendors
Repair shops & technicians
← Back to Vendors
Orders
All repair batches sent out
← Back to Orders
AI Import Returns
Upload repair invoice from any tech — Tony, 315, or standard format
1Upload File
2AI Reads It
3Review Matches
4Test & Grade
5Push Updates
File Naming Convention
Name your file like:
TechName_MM-DD-YYYY
Examples:
BrightInc_02-13-2026.xlsx
315shop_02-14-2026.png
RT3_02-10-2026.jpg
This tells the system which vendor and which return date it is.
TechName_MM-DD-YYYY
Examples:
BrightInc_02-13-2026.xlsx
315shop_02-14-2026.png
RT3_02-10-2026.jpg
This tells the system which vendor and which return date it is.
Or manually select vendor & date
Drop screenshot or Excel here — or click to browse
AI reads the file and extracts IMEIs automatically
PNG
JPG
XLSX
XLS
CSV
Excel Import
Upload Excel/CSV — auto-split into Good Stock & Repair Stock
Upload Spreadsheet
📊
Drop Excel or CSV here — or click to browse
Supports .xlsx, .xls, .csv files
Testing Queue
Grade each repaired device — pass or fail
RMAs
Faulty repairs returned to vendor
Analytics
RMA insights & vendor performance
Top RMA Categories
💸 Cost by Category
🏭 Vendor Failure Rate
📅 Monthly RMA Trend
Device Model Failures
Full RMA Log
🏆 Vendor Scorecard
Inventory
All devices across all orders
IMEI Search
Look up any device instantly
Single IMEI Lookup
Bulk IMEI Check
Paste multiple IMEIs — one per line or comma separated
Lost & Found
IMEIs from vendor invoices that didn't match any open order — stored safely for reference
Invoices
All repair invoices received from vendors — delete to reset repair data without touching devices
Activity Log
Every action taken by every user
Settings
App configuration and integrations
Account
Anthropic API Key
Required for AI import with unknown vendor formats. Get your key at console.anthropic.com
Inventory API
Connect your inventory system for live sync.
sscan.io Integration
Connect your sscan.io account to auto-import scanned devices into inventory. Get your API key from sscan.io → Settings → API Key.
RMA Storage Locations
Physical bins or shelves where you store RMA units while waiting to ship.
Supported Import Formats
Tony / Repair Hub — auto-detected
315 multi-row format — auto-detected
Standard repair table — auto-detected
Inventory sync — pull & push via API
315 multi-row format — auto-detected
Standard repair table — auto-detected
Inventory sync — pull & push via API
← Back to Invoices